• Geographical-plan routing – Calls are routed to the nearest service centre based on the originating CLI. Perfect for companies with nationwide locations.

• Time of Day – calls are routed to different offices based on the time of day of the call.

• Reroute on busy/no answer – calls are routed to another number if the first is busy or the call is not answered within a specified number of rings.

• Virtual auto attendant – calls are routed to different numbers depending on department selection ie, 1 for customers services, 2 for accounts etc. This can give the impression that your company is much larger than it really is and also negate the need for a receptionist to route the calls in house.

For further information on our non geographical numbers, carrier pre-selection and more services, click here or call us on 0800 074 7070.